Customer Information

Output Description :
 

Name	Type	Example value	Description
id	String	100001091743467	id of the contact in ACCOR's customer referential MDM. Sometimes referred to as "ContactId"
internalId	-	-	Vestigial attribute. Nothing is mapped to it. Always empty
creationDate	DateTime	2019-03-25T01:18:36Z	Date of when the customer was first registered
creationSourceSystem	String	10	Application Code of the system that created the customer
status	String	Active	CONTACT_STATUS. Should always be "Active". Won't be returned otherwise
partyType	String	Individual	Always "Individual". Welcome Connect Customer does not manage B2B contacts

 

<externalSystems>

<externalSystems.externalSystem>       - List

systemCode	String	140	Application Code of the system in which the customer is registered
externalId	String	102660971	External Id of the customer in the system in which he is registered
updateDate	DateTime	2019-04-29T13:53:45Z	UTC Time of the last update in the external system

</externalSystems.externalSystem>

</externalSystems>

 

<individual>

pmid	String	1551042A	Personal Member Identification number. The only Id to be used and recognized across all Accor's IT ecosystem.
uaUserId	String	30dec630b159f7823...	Hashed pmid to use in Universal Analytics (Google)
gender	String	F	M : Male F : Female
birthDate	Date	1983-04-20	YYYY-MM-DD
placeOfBirth	String	Clamart	Place of Birth
nationality	String	FR	ISO code (2 characters) for the contact's nationality See Nationalities Referential to view the list of nationalities and their translations
jobTitle	String	Artist	Job Title See Professions Referential to view the list of professions and their translations
vipCode	String	AC_ACTIONNAIRE	Deprecated - used to distinguish collaborators and shareholders. ex : AC_ACTIONNAIRE,AC_ACTIONNAIRE_COLLABORATEUR, AC_COLLABORATEUR...
language	String	fr	ISO code (2 characters) for the contact's language See Language Referential
isConcur	Boolean	false	Flag to show if the contact has a Concur account
registrationChannel	String	Resa Web	The Channel where the contact was registered (ex : "WEB")
isReachable	Boolean	false	When the contact did not specifically create his account himself, but was created in MDM via his reservation. Indicates whether the contact is reachable or not
noShareToHotel	Date	2020-01-20	If valued, means the contact specifically asked to not share his data to hotels. Will be excluded from extracts to PMS systems
profile	String	N/A	N/A (to be deleted in V3 ?)
customerCardUrl	String	N/A	To be developped. Link to customer profile information data in Accor's CRM tool ACDC
isRelevant	Boolean	false	True IF : the traveler has non empty "surveys" and there's at least 1 contact aggregate "ALL_AGG" OR 1 survey aggregate "SATIS_ALL_AGG") OR the traveler has non empty "experiencesTracking" and there is at least 1 experience tracking visible ("visibility" = "A") OR the traveler has non empty "individualPreferenceFamilies" and there is at least 1 preference associated with brandSegment = "EML" AND with nature = "Non Specifique Hotel"

 

<individual.individualPreferenceFamilies>

<individual.individualPreferenceFamilies.individualPreferenceFamily>       - List

code	String	Room	code of the preference family. Preferences are structured on 3 levels. Therefore, we expose a list of preference families, which contain a list of preferences, which contain a list of preference values See Preferences Referential

 

<individual.individualPreferenceFamilies.individualPreferenceFamily.preferenceFamilyLabels>

<individual.individualPreferenceFamilies.individualPreferenceFamily.preferenceFamilyLabels.label>       - List

languageCodeAlpha3	String	PTB	reflects the language requested in Input (ENU by default). Standard : ISO 639.2 aka Alpha-3 code See Languages Referential to view the list of languages and their translations
languageCodeAlpha2	String	br	reflects the language requested in Input (en by default). Standard : ISO 639.1 aka Alpha-2 code See Languages Referential to view the list of languages and their translations
languageCodeISO	String	pt-br	reflects the language requested in Input (en by default). Standard : ISO used in WEB See Languages Referential to view the list of languages and their translations
label	String	Room	the name of the preference family, translated in the desired language

</individual.individualPreferenceFamilies.individualPreferenceFamily.preferenceFamilyLabels.label>

</individual.individualPreferenceFamilies.individualPreferenceFamily.preferenceFamilyLabels>

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences>

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference>       - List

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preference>

code	String	BEC	code of the preference See Preferences Referential
defaultName	String	BedEC	Default name of the preference See Preferences Referential
valuesType	String	Mono	Mono : the preference accepts only 1 value. when setting another value, it will replace the precedent Multi : the preference accepts multiple values. when setting another value, it will be added in the list of values for the preference See Preferences Referential

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preference.preferenceLabels>

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preference.preferenceLabels.label>       - List

languageCodeAlpha3	String	PTB	reflects the language requested in Input (ENU by default). Standard : ISO 639.2 aka Alpha-3 code See Languages Referential to view the list of languages and their translations
languageCodeAlpha2	String	br	reflects the language requested in Input (en by default). Standard : ISO 639.1 aka Alpha-2 code See Languages Referential to view the list of languages and their translations
languageCodeISO	String	pt-br	reflects the language requested in Input (en by default). Standard : ISO used in WEB See Languages Referential to view the list of languages and their translations
label	String	Room	the name of the preference, translated in the desired language

 

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preference.preferenceLabels.label>

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preference.preferenceLabels>

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preference>

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues>

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue>       - List

id	String	100001101852691	id of the preference value in ACCOR's customer referential MDM
created	DateTime	2019-10-03T14:23:34Z	UTC time of creation of the preference value
createdBy	String	SWSUCM	User that created the preference value
createdByHotelCode	String	1979	Hotel that created the preference value. See Hotels Referential to view the list of hotels
updated	DateTime	2019-10-03T14:23:34Z	UTC time of update of the preference value
updatedBy	String	SWSUCM	User that updated the preference value
commentTitle	String	comment Title	comment Title of the preference value
comment	String	comment	comment of the preference value
commentLanguage	String	fr	language of the comment of the preference value
optinDate	Boolean	false	Indicate whether the contact opted in to the preference value. Usually, a sensitive preference requires the contact to be optin for the preference value (see sensitive)
favoriteClient	Boolean	false	Value identified as favorite from client
favoriteCentral	Boolean	false	Value identified as favorite from central teams

 

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.favoriteHotels>

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.favoriteHotels.favoriteHotel>       - List

hotelCode	String	1979	Hotel that liked the preference value. See Hotels Referential to view the list of hotels

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.favoriteHotels.favoriteHotel>

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.favoriteHotels>

code	String	NBP	code of the preference value See Preferences Referential
defaultName	String	No preference - Bed type	Default name of the preference value See Preferences Referential
nature	String	Non Specifique Hotel	Indicate whether the preference value is specific to a hotel or not
sensitive	Boolean	false	Indicate whether the preference value is sensitive. Usually, a sensitive preference requires the contact to be optin for the preference value (see optinDate)

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.brandSegment>

code	String	LUB	Code of the brand segment. See BrandSegments Referential to view the list of brand segments
label	String	LUB	Label of the brand segment. See BrandSegments Referential to view the list of brand segments

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.brandSegment.brands>       - List

code	String	MGA	Code of the brand within the brand segment. See BrandSegments Referential to view the list of brand segments

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.brandSegment.brands> 

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.brandSegment>

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.preferenceValueLabels>

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.preferenceValueLabels.label>       - List

languageCodeAlpha3	String	PTB	reflects the language requested in Input (ENU by default). Standard : ISO 639.2 aka Alpha-3 code See Languages Referential to view the list of languages and their translations
languageCodeAlpha2	String	br	reflects the language requested in Input (en by default). Standard : ISO 639.1 aka Alpha-2 code See Languages Referential to view the list of languages and their translations
languageCodeISO	String	pt-br	reflects the language requested in Input (en by default). Standard : ISO used in WEB See Languages Referential to view the list of languages and their translations
label	String	Room	the name of the preference value, translated in the desired language

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.preferenceValueLabels.label>

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.preferenceValueLabels>

createdByOperator	String	Room	Operator who created the preference value on behalf of the customer
updatedByOperator	String	Room	Operator who updateded the preference value on behalf of the customer
updatedByHotelCode	String	Room	Hotel that last updated the preference value. See Hotels Referential to view the list of hotels
favoriteCentralByHotelCode	String	Room	Hotel that last updated the "Central Favorite" characteristic of the preference value. See Hotels Referential to view the list of hotels

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.moderation>

originalComment	String	The customer has allergies	Here you will find the original comments that have been moderated. They will be kept for 1 year

<individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.moderation.moderated>       - List

word	String	allergies	Here you will find the list of words that have been moderated.
category	String	SANTE	the category of moderation that applied (HEALTH, INSULTS, POLITICS etc..)
subCategory	String	HEALTH	the subcategory of moderation that applied (HEALTH, INSULTS, POLITICS etc..)

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.moderation.moderated>

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue.moderation>

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues.preferenceValue>

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference.preferenceValues>

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences.individualPreference>

</individual.individualPreferenceFamilies.individualPreferenceFamily.individualPreferences>

</individual.individualPreferenceFamilies.individualPreferenceFamily>

</individual.individualPreferenceFamilies>

 

<individual.individualSubscriptions>

<individual.individualSubscriptions.individualSubscription>       - List

id	String	1204964341	id of the subscription in ACCOR's customer referential MDM. A subscription is opt-in or opt-out to an email or SMS communication plan. 0
subscribeDate	Date	2019-05-13	Date of opt-in
unsubscribeDate	Date	2019-05-13	Date of opt-out
unsubscribeReason	String	20	See Unsubscription Reasons Referential to view the list of unsubscription reasons and their translations
optin	String	false	Current optin state of the subscription. Should be a boolean but still a string at the moment (will be corrected in a future version)
origine	String	WEB, BKG, MFRS...	Indicates the origin of the subscription
code	String	ACL	See Subscriptions Referential to view the list of newsletters and SMS communication and their translations

 

<individual.individualSubscriptions.individualSubscription.communication>

device	String	MOB	Indicates the device targeted by the subscribed communication
channel	String	SMS	Indicates the channel targeted by the subscribed communication
id	String	100001094640128	Id of the contact's communication medium in ACCOR's customer referential MDM
value	String	330676547332	the contact's communication to be used for this subscription

</individual.individualSubscriptions.individualSubscription.communication>

<individual.individualSubscriptions.individualSubscription.subscriptionLabels>

<individual.individualSubscriptions.individualSubscription.subscriptionLabels.label>       - List

languageCodeAlpha3	String	PTB	reflects the language requested in Input (ENU by default). Standard : ISO 639.2 aka Alpha-3 code See Languages Referential to view the list of languages and their translations
languageCodeAlpha2	String	br	reflects the language requested in Input (en by default). Standard : ISO 639.1 aka Alpha-2 code See Languages Referential to view the list of languages and their translations
languageCodeISO	String	pt-br	reflects the language requested in Input (en by default). Standard : ISO used in WEB See Languages Referential to view the list of languages and their translations
label	String	Boletim informativo do Le Club AccorHotels	the name of the subscription, translated in the desired language

</individual.individualSubscriptions.individualSubscription.subscriptionLabels.label>

</individual.individualSubscriptions.individualSubscription.subscriptionLabels>

<individual.individualSubscriptions.individualSubscription.unsubscriptionReasonLabels>

<individual.individualSubscriptions.individualSubscription.unsubscriptionReasonLabels.label>       - List

languageCodeAlpha3	String	PTB	reflects the language requested in Input (ENU by default). Standard : ISO 639.2 aka Alpha-3 code See Languages Referential to view the list of languages and their translations
languageCodeAlpha2	String	br	reflects the language requested in Input (en by default). Standard : ISO 639.1 aka Alpha-2 code See Languages Referential to view the list of languages and their translations
languageCodeISO	String	pt-br	reflects the language requested in Input (en by default). Standard : ISO used in WEB See Languages Referential to view the list of languages and their translations
label	String	Nunca pediu para receber nossos e-mails	the label of the unsubscription reason, translated in the desired language

</individual.individualSubscriptions.individualSubscription.unsubscriptionReasonLabels.label>

</individual.individualSubscriptions.individualSubscription.unsubscriptionReasonLabels>

</individual.individualSubscriptions.individualSubscription>

</individual.individualSubscriptions>

 

<individual.vipReasons>

<individual.vipReasons.vipReason>       - List

id	String	1204964341	id of the customer's vipReason in ACCOR's customer referential MDM. A vipReason is a way for hoteliers to distinguish "vip" customers and differentiate their customer experience
creationDate	DateTime	2019-10-03T17:21:04Z	UTC time of creation of the vipReason
updateDate	DateTime	2019-10-03T17:21:04Z	UTC time of update of the vipReason
code	String	GUEST_OF_THE_DAY	See VIP Reasons Referential to view the list of VIP reasons and their translations
createdByHotelCode	String	0341	Hotel that created the VIP Reason. See Hotels Referential to view the list of hotels

<individual.vipReasons.vipReason.vipReasonHotelLikes>

<individual.vipReasons.vipReason.vipReasonHotelLikes.vipReasonHotelLike>       - List

hotelCode	String	3537	See Hotels Referential to view the list of Hotels (beware, it takes a while to load)

 </individual.vipReasons.vipReason.vipReasonHotelLikes.vipReasonHotelLike>

</individual.vipReasons.vipReason.vipReasonHotelLikes>

<individual.vipReasons.vipReason.vipReasonLabels>

<individual.vipReasons.vipReason.vipReasonLabels.label>       - List

languageCodeAlpha3	String	PTB	reflects the language requested in Input (ENU by default). Standard : ISO 639.2 aka Alpha-3 code See Languages Referential to view the list of languages and their translations
languageCodeAlpha2	String	br	reflects the language requested in Input (en by default). Standard : ISO 639.1 aka Alpha-2 code See Languages Referential to view the list of languages and their translations
languageCodeISO	String	pt-br	reflects the language requested in Input (en by default). Standard : ISO used in WEB See Languages Referential to view the list of languages and their translations
label	String	Hóspede do dia	the label of the VIP reason, translated in the desired language

</individual.vipReasons.vipReason.vipReasonLabels.label>

</individual.vipReasons.vipReason.vipReasonLabels>

</individual.vipReasons.vipReason>

</individual.vipReasons>

<individual.children>

<individual.children.child>       - List

id	String	65498741651	id of the customer's child. Customers can declare children on accor's website in the profile information section. They can get discounts for their children's birthday or simply be recognized as a family during their customer journey
birthdate	Date	2014-04-16	The child's birthdate

</individual.children.child>

</individual.children>

<individual.favorites>

<individual.favorites.hotels>       - List

 

hotelCode	String	0381	The hotel's code the customer added in favorite on AH.com

 </individual.favorites.hotels>

</individual.favorites>

<individual.individualName>

title	String	MR/MS	Seems to be the equivalent of "civility", but used only for B2B contacts. not mapped to any value at the moment
civility	String	MR/MS	See Civilities Referential to view the list of civilities (ie : titles) and their translations
lastName	String	Dupont	Customer's lastname
firstName	String	Georges	Customer's firstname
middleName	String	Philip	Customer's middlename
suffix	String	Wants a view	added for the FRS project. Hoteliers can add important information directly in the "Name" section of their PMS, which will be kept here

</individual.individualName>

<individual.individualLegalIdentifications>

<individual.individualLegalIdentifications.individualLegalIdentification>       - List

id	String	100001095090681	id of the customer's legal identification in ACCOR's customer referential MDM.
type	String	IDC	Identity Card or Passport
number	String	101075V00229	Identity Card's or Passport's number
issuedDate	Date	2010-10-06	Identity Card's or Passport's issue date
issuingCountry	String	FR	Identity Card's or Passport's issuing country
issuingPlace	String	PARIS	Identity Card's or Passport's issuing place
validationDate	Date	2019-05-21	When the contact registered the information
expirationDate	Date	2020-10-05	Identity Card's or Passport's expiration date
nationalityCode	String	FR	Identity Card's or Passport's nationality code See Nationalities Referential to view the list of nationalities and their translations

</individual.individualLegalIdentifications.individualLegalIdentification>

</individual.individualLegalIdentifications>

<individual.optOut>

isOptOutTotal	Boolean	true	Whether the contact opted out of all communications or not
optOutDate	Date	2019-05-21	If isOptOutTotal is true, this is the date when the contact opted out

 </individual.optOut>

hasWallet	Boolean	false	Indicates whether the contact has a wallet or not. Having a wallet means the customer added credit cards in his personal space
isLoyaltyMember	Boolean	true	Indicates whether the contact is a member of the ALL program or not
hasLoyaltyCard	Boolean	true	Indicates whether the contact has a loyalty card or not. All members of the ALL program have at least 1 loyalty card.
hasSubscriptionCard	Boolean	true	Indicates whether the contact has a subscription card or not. subscription cards differ from loyalty cards, they do not give points, but they give discounts. There are 2 subscription cards available : Ibis Business Business Plus
isMerged	Boolean	true	Indicates whether the contact's information was merged after a migration. Not to be confused with the merge/fusion process. For the merge process : calling a victim will always give back the survivor's information, including his PMID Example Victim : 0922595A Example Survivor : 2082164A
hasSegment	Boolean	true	Indicates whether the contact has a segment or not. Segments are defined in BI tools and loaded back into MDM. Having a segment means the customer will be targeted with specific campaigns.
hasPassword	Boolean	true	Indicates whether the contact has a password or not. The contact always has a password if he explicitly created his account. False when created implicitly (in this case, individual.isReachable is also false)
hasPreference	Boolean	true	Indicates whether the contact has a preferences or not
hasBooking	Boolean	true	Indicates whether the contact has a booking or not
hasBrandFavorite	Boolean	true	Indicates whether the contact has a favorite brand or not
hasDestinationFavorite	Boolean	true	Indicates whether the contact has a favorite destination or not
hasHotelFavorite	Boolean	true	Indicates whether the contact has a favorite hotel or not
mustUpdatePassword	Boolean	true	When the contact's account is created on his behalf, a temporary password is set. The customer receives an email and must log on Accor's website and update his password.

<individual.individualContracts>

contractId	String		contractId of the B2B Organisation from which the contact depends.
companySCCode	String	SCP473882	SC CODE (ASA?) of the B2B Organisation from which the contact depends.
accessCode	String	3216549870	accessCode (ASA?) of the B2B Organisation from which the contact depends.
companyName	String	3216549870	Company name of the B2B Organisation from which the contact depends.

</individual.individualContracts>

sHighValueContact	Boolean	true	Indicates whether the contact is a high value contact. the definition of high value is set by marketing teams.

 </individual>

<contactMediums>

<contactMediums.contactMedium>       - List

id	String	100001095089623	Id of the contact medium in ACCOR's customer referential MDM. Contact mediums can be emails, addresses and phones
isOptOut	Boolean	true	Indicates whether the contact has opted out of this particular contact medium
optOutDate	Date	2019-05-19	If isOptOut is true, indicates the date when the contact opted out for this contact medium
isNpai	Boolean	true	Indicates if the contact's address is NPAI : "N'habite Pas à l'Adresse Indiquée", which translates into RTS : "Return To Sender".
npaiDate	Date	2019-05-19	If isNpai is true, indicates the date when the contact's address was returned by delivery services as NPAI (ie RTS)
status	String	Waiting	Usually empty, but can be "Waiting" while we wait for contact's confirmation of a new or a changed email addess
rnvpType	String	ORIGINAL	Applies to the address. Indicates if the address has been processed by MDM or the original.
isQualified	Boolean	false	Applies to the address. Indicates whether the address has been qualified or not.
contextType	String	1	For addresses : Personal = "1", Professional/Billing = "2" For Social Nextwork : "FACEBOOK_GIGYA" ... For telephones/emails : "Personal", "Professional"

<contactMediums.contactMedium.mediumUsages>

<contactMediums.contactMedium.mediumUsages.mediumUsage>       - List

isOptOut	Boolean	false	Vestigial attribute. Redondant with the optOut above. -- To Clean in V3
optOutDate	Date	2019-05-19	Vestigial attribute. Redondant with the optOut above. -- To Clean in V3
usageType	String	Communication	See Usages Referential to view the list of usages and their translations

</contactMediums.contactMedium.mediumUsages.mediumUsage>

</contactMediums.contactMedium.mediumUsages>

<contactMediums.contactMedium.emailContact>

email	String	test@yopmail.com	The contact's email address. the whole contactMediums.contactMedium.emailContact object will only be present if the contact medium is an email
isPrimary	Boolean	true	Indicates whether the contact's email address is the primary email or not

<contactMediums.contactMedium.emailContact.emailRequested>

email	String	test2@yopmail.com	When the contact adds a new email or changes the existing one, it is first processed as a "requested" email. The contact will then receive an email to confirm the new one.
status	String	Waiting	The status of the requested email. When the contact confirms the requested email via the link in the email he received, the changes will apply and the emailRequested object will be empty.

</contactMediums.contactMedium.emailContact.emailRequested>

</contactMediums.contactMedium.emailContact>

<contactMediums.contactMedium.postalAddress>

 

address1	String	4 RUE DE PARIS	The contact's address. the whole contactMediums.contactMedium.postalAddress object will only be present if the contact medium is a postal address
address2	String	ALLEE DES FLEURS	The contact's address2.
address2	String	DIGICODE 4565	The contact's address3.
zipCode	String	75004	The zipCode or postalCode.
zipCodeExtension	String	N/A	Maybe for some Countries that have extensions.
city	String	PARIS	The city
countryCode	String	FR	The country code. See Countries Referential to view the list of countries and their translations
stateCode	String	USCA	The state code. See States Referential to view the list of states and their translations
isAsBilling	Boolean	true	Indicates whether the contact's address is for billing purposes or not
isPrimary	Boolean	true	Indicates whether the contact's address is the primary address or not
intraCommunityVat	String	N/A	For professional contexts, the contact's intra-community vat tax number for this address (Europe only)

</contactMediums.contactMedium.postalAddress>

<contactMediums.contactMedium.telephoneNumber>

isPrimary	Boolean	true	Indicates whether the contact's telephone is the primary or not
phoneNumber	String	676547332	The contact's telephone number. the whole contactMediums.contactMedium.telephoneNumber object will only be present if the contact medium is a telephone
phonePrefix	String	33	the International prefix for this telephone number
phoneType	String	Personal	Redondant with the contextType above. -- To Clean in V3 ?
phoneExtension	String	N/A	Maybe for some Countries that have extensions

</contactMediums.contactMedium.telephoneNumber>

<contactMediums.contactMedium.socialNetwork>

token	String		access token for the social network
tokenDate	String		tokenDate for the social network
address	String		address for the social network

</contactMediums.contactMedium.socialNetwork>

</contactMediums.contactMedium>

</contactMediums>

<loyalty>

<loyalty.balances>

currentNightsBalance	Int	12	Number of nights since Jan 1rst
currentStaysBalance	Int	1	Number of stays since Jan 1rst
nightsSpentOnTierUpdate	Int	12	Number of nights earned for the last tier update
pointsEarnedOnTierUpdate	Int	6250	Number of status points earned for the last tier update
nbNightsToNextTiering	Int	18	Number of nights required to obtain the next tier level
nbPointsToNextTiering	Int	750	Number of status points required to obtain the next tier level
nbPoints	Int	10250	Number of reward points
nbPointsEarnLast12Months	Int	6250	Number of status points earned since Jan 1st (bad naming here, follow the description...)
fastTrackedStatusNights	Int	17	Total number of status nights earned through FastTrack bonuses. They are included in the currentNightsBalance.

</loyalty.balances>

<loyalty.memberInfo>

locked	Boolean	false	Indicates if the loyalty account is locked. locked accounts can continue to earn points but cannot burn them. Applies to the loyalty card only, not subscription cards.
displayBurnOnline	Boolean	true	Indicates if the loyalty member can burn points online. Requires 2000 points and a non locked account, and eventually T&Cs must be signed (see the delegate option in the input section).
memberPhysicalCard	Boolean	true	Indicates if the loyalty member has specifically asked to receive a physical loyalty card, instead of a digital one
logo	String	0	The logo on the card. Standard("0"), Sofitel("1"), MeetingPlanner("2"), Fairmont("3"), Raffles("4");
pointsExpirationDate	Date	2020-05-21	The loyalty account's reward points expiration date. Applies to the whole balance of reward points. Each time the member earns points by staying in a hotel, the expiration date is postponed by a year
meetingPlannerAuthorizationEndDate	Date	2021-05-21	For members with the Meeting Planner option, the expiration date of the Meeting Planner option. Meeting planner is valid for 2 years after registration
loyaltyTermsAndConditionsAcceptanceDate	Date	2019-05-21	The date of T&C acceptance from the member. When enrolling from accorhotels.com, the contact is forced to sign his T&Cs, whereas when he is enrolled from another channel on his behalf, he receives an email and is asked to sign the T&Cs.
qrCode	String	too long to show an example	To be developped in V3. The QrCode of the member's active loyalty card.
nextTiering	String	Gold	The member's next tiering
allTypesAwardEligibility	String	ELIGIBLE	V2 ONLY - this attribute will be moved to loyalty.awardTypes in V3   IF the account is not locked and T&Cs are signed : allTypesAwardEligibility = "ELIGIBLE" ELSE IF the account is locked : allTypesAwardEligibility = "MemberAccountIsLocked" ELSE, IF T&Cs aren't signed : allTypesAwardEligibility = "‘NotAcceptedTermsAndConditions’"
userHashKey	String	too long to show an example	Security hash to allow members to burn points on the online shop (aka collinson, aka barraca, aka eshop). Retrieved within ACCOR's connection widget

</loyalty.memberInfo>

<loyalty.links>

<loyalty.links.link>       - List

key	String	BurnVouchers	A list of links that can be displayed to the member. They are defined according to the member's context (ability to burn, signed T&Cs, existence of a subscription card etc.)
value	String	https://s-leclub.accorhotels.com/burnVouchers	the URL

</loyalty.links.link>

</loyalty.links>

<loyalty.loyaltyCards>

statusGiftEligibility	String	DonorTCNotValidated	Check in this specific order : at least 1 card in family = "Loyalty" with endDate > today OR endDate = null (classic cards don't expire) if KO : "NoCardHolderDonorPmid" at least 1 card with productCode IN (3081035,3081036,3084091) //LCAH Limitless / LCAH Diamond / Accor+ Diamond if KO : "DonorNoStatusGift" if member_info.locked = false : if KO : "DonorNotOpen" member_info.loyaltyTermsAndConditionsAcceptanceDate != null if KO : "DonorTCNotValidated" at least 1 card loyalty has a statusGift with a beneficiaryPmid null (statusGift not gifted yet) if KO : "DonorNoStatusGift" if no KO (OK) : "ELIGIBLE"

<loyalty.loyaltyCards.card>       - List

cardNumber	String	30810322404265AL	the member's card number. Contains productCode (3081032) + PMID (2404265A) + Luhn Key (L). See Cards Referential to view the list of loyalty and subscription cards and their characteristics
beginDate	Date	2019-05-21	the member's card begin date
endDate	Date	2020-05-21	the member's card expiration date. the Classic card never expires so there is no endDate
isLastActiveCard	Boolean	true	Indicates whether the member's card is the last active card. Only one loyalty card can be active at a specified moment and it will not be expired. Indeed, when the card expires, a new one will automatically be created with the appropriate tier level. However, a Subscription card can be the last active card but at the same time be expired
isPrintable	Boolean	true	Indicates whether the member's card is printable. When the card is printable, the member will be allowed to ask for a physical (stamped) version of his card
stampedName	String	JOHN SMITH	Indicates the name printed on the card. Generally it will be the first name and last name of the member at the time of the card's creation However, the name can be truncated when it's too long or can be changed in case of an homonym
companyStampedName	String	DECATHLON	Indicates the name of the company printed on the card, when the card is a company subscription card. Only applies to subscription card, purchased in group by a company
termsAndConditionsAcceptanceDate	Date	2019-05-21	Only applies to subscription cards. Represents the date of acceptance of the sales T&Cs (CGV in french) To not be confused with loyaltyTermsAndConditionsAcceptanceDate in loyalty.memberInfo, which represents the date of acceptance of the loyalty program's T&Cs (CGU in french)
duplicationStatus	String	CARD_BEING_SENT	Indicates the status of the card beeing stamped. If the card was already issued, or in the process of beeing issued, the duplicationStatus will be "ELIGIBLE_TO_CARD_DUPLICATE". In this case, the member can ask again for his card to be duplicated. If the card has already been processed in stamping and is beeing sent to the member, the duplicationStatus will be "CARD_BEING_SENT"
temporary	Boolean	true	Only applies to subscription cards. in some hotels, members can ask at the desk to register to a subscription card. The staff will enroll the member and create a "temporary" subscription card, which will need to be finalized and payed by the member after receiving a confirmation email

<loyalty.loyaltyCards.card.cardProduct>

productCode	String	3081032	The card's product code. See Cards Referential to view the list of loyalty and subscription cards and their characteristics
productLabel	String	Le Club AccorHotels Silver	The card's product label. See Cards Referential to view the list of loyalty and subscription cards and their characteristics
productBin	String	308103	The card's product BIN. See Cards Referential to view the list of loyalty and subscription cards and their characteristics
productTier	String	Silver	The card's product tier. See Cards Referential to view the list of loyalty and subscription cards and their characteristics
productType	String	Le Club AccorHotels	The card's product type. See Cards Referential to view the list of loyalty and subscription cards and their characteristics
cardCodeTARS	String	A2	The card's codification in ACCOR's reservation system (TARS). See Cards Referential to view the list of loyalty and subscription cards and their characteristics
active	Boolean	true	Indicates if the card product is still active. Usually, when a card product expires, existing card holders will be migrated to a new type. See Cards Referential to view the list of loyalty and subscription cards and their characteristics

</loyalty.loyaltyCards.card.cardProduct>

<loyalty.loyaltyCards.card.statusGift>

beneficiaryCardNumber	String	30810322404265AL	Valued once the status gift is effectively gifted. the beneficiary's card number. Contains productCode (3081032) + PMID (2404265A) + Luhn Key (L). See STATUS_GIFT ACTION to have a functional overview of the feature See Cards Referential to view the list of loyalty and subscription cards and their characteristics
beneficiaryPmid	String	1551042A	Valued once the status gift is effectively gifted. Personal Member Identification number of the beneficiary.
beneficiaryStatusExpirationDate	Date	2019-10-04	Valued once the status gift is effectively gifted. Expiration Date of the gifted card.
giftExpirationDate	Date	2019-10-04	Expiration Date of the card to be gifted.
statusGiftDate	Date	2019-06-04	Valued once the status gift is effectively gifted. Date of when the status was gifted

<loyalty.loyaltyCards.card.statusGift.givenCardProduct>

productCode	String	3081032	The card's product code. See Cards Referential to view the list of loyalty and subscription cards and their characteristics
productLabel	String	Le Club AccorHotels Silver	The card's product label. See Cards Referential to view the list of loyalty and subscription cards and their characteristics
productBin	String	308103	The card's product BIN. See Cards Referential to view the list of loyalty and subscription cards and their characteristics
productTier	String	Silver	The card's product tier. See Cards Referential to view the list of loyalty and subscription cards and their characteristics
productType	String	Le Club AccorHotels	The card's product type. See Cards Referential to view the list of loyalty and subscription cards and their characteristics
cardCodeTARS	String	A2	The card's codification in ACCOR's reservation system (TARS). See Cards Referential to view the list of loyalty and subscription cards and their characteristics
active	Boolean	true	Indicates if the card product is still active. Usually, when a card product expires, existing card holders will be migrated to a new type. See Cards Referential to view the list of loyalty and subscription cards and their characteristics

</loyalty.loyaltyCards.card..statusGift.givenCardProduct>

</loyalty.loyaltyCards.card.statusGift>

<loyalty.loyaltyCards.card.cardLinks>

<loyalty.loyaltyCards.card.cardLinks.link>       - List

key	String	CardFinalization	A list of links that can be displayed to the member, related to the card. They are defined according to the member's card context (temporary, signed T&Cs etc.)
value	String	https://s-leclub.accorhotels.com/enroll	the URL

</loyalty.loyaltyCards.card.cardLinks.link>

</loyalty.loyaltyCards.card.cardLinks>

</loyalty.loyaltyCards.card>

</loyalty.loyaltyCards>

<loyalty.subscriptionCards>

same object as loyalty.loyaltyCards. For readability reasons, loyalty cards and subscription cards are seperated in 2 different entries, but are described with the same attributes.
a subscription card does not give loyalty points (no earn, no burn). Instead, it is a purchased card that gives reductions on each stay for a limited period of time.

</loyalty.subscriptionCards>

<loyalty.cobrandedRateCards>

same object as loyalty.loyaltyCards. For readability reasons, coBranded Rate Cards are seperated in a different node, but are described with the same attributes.
A cobranded rate card is a cobranded card that is associated with a rate code in the reservation system. therefore, they are seperated from loyalty and other cobranded cards for easier processing

</loyalty.cobrandedRateCards>

<loyalty.coBrandedCards>

<loyalty.coBrandedCards.coBrandedCard>       - List

subscriptionDate	Date	2019-02-02	Date of subscription to the co-branded card. A co-branded card is a retail merchant credit card that is issued in partnership with ACCOR and branded with ACCOR's logo. Such cards can earn their users rewards points when they make purchases with the card. Will include Mighty cards
partnerName	String	CIMB NIAGA	The partner's name
programmeName	String	CIMB ACCOR WORLD CARD MANUEL	The partner's progrmame name
countryCode	String	INDONESIA	The partner's country

</loyalty.coBrandedCards.coBrandedCard>

</loyalty.coBrandedCards>

<loyalty.partnerCards>

In development for 2022

</loyalty.partnerCards>

 

<loyalty.linkPartners>       - List

partnerCode	String	QF	The partnerCode in the loyalty system. There will be linkPartners node for each partner that allows linking with the ALL program
linkEligible	Boolean	true	Indicates whether the member can link to the parther
uneligibilityReason	String	LINKED_ACCOUNT_ALREADY_EXISTS	LOYALTY_ACCOUNT_ERROR : Error validating ALL Loyalty Account. LINKED_ACCOUNT_ALREADY_EXISTS : Account member already linked to this Cross Rewards Partnership Program. ELIGIBLE_CHANGE_FOR_ONGOING_LINK_ACCOUNT : Account member already linked to another Cross Rewards Partnership Program and eligible to change to this Cross Rewards after unlinking process. ANOTHER_ONGOING_LINK_ACCOUNT : Account member already linked to another Cross Rewards Partnership Program. LOYALTY_ACCOUNT_UNLINKED_COMMITTED : Account member already unlinked but not eligible to change to this CrossRewards Partnership Program.
linkEligibleDate	Date	true	The member is commited to the Cross Rewards Partnership Program until linkEligibleDate
isSwitchable	Boolean	true	Only usefull when linkEligible = false. Indicates whether the member is allowed to switch to another Cross Rewards Partnership Program (true), or if he is still commited to the other (false)

<loyalty.linkPartners.accorAdvantagesEligibility>  - List

key	String	wineClub	for a given partner, a list of advantages the member would be eligible to if he chose to link to this partner. Important note : Only represents the ALL eligibility from ACCOR's loyalty programme's perspective. This does not represent the "realised" advantages, once linked to the partner.
value	String	false	The key/value structure will be the same for each partner. However, since we are in a "key/value" model, the keys will have to be described for each partner. Qantas : - wineClub : true/false - fastTrack : true/false - doubleDipping : DDFLIGHT00 / DDFLIGHT05 / DDFLIGHT10

</loyalty.linkPartners.accorAdvantagesEligibility>
</loyalty.linkPartners>

<loyalty.freenights>

isEligible	Boolean	true	V3 Only, not in V2. Indicates whether a member has REDEEMABLE freenights that can be used

<loyalty.freenights.freenight>       - List

id	String	285843	Technical ID of the freenight Freenights are only earned with ACCOR PLUS cards in the ASPAC region.
creationDate	DateTime	2019-04-15T13:45:07.083Z	UTC time of creation of the freenight
expirationDate	Date	2020-04-15	The freenight's expiration date
modificationDate	DateTime	2019-04-15T13:45:07.083Z	UTC time of the freenight's last modification date
checkInDate	Date	2019-04-30	Only applies to freenights with status = "REDEEMED". Indicates the checkin date of the stay for which the freenight was used
checkOutDate	Date	2019-05-12	Only applies to freenights with status = "REDEEMED". Indicates the checkout date of the stay for which the freenight was used
cancellationDate	DateTime	2019-04-15T13:45:07.083Z	Only applies to freenights with status = "CANCELLED". UTC time of the freenight's cancellation date
updateStatusDate	DateTime	2019-04-18T14:12:07.608Z	UTC time of the freenight's last update on the status
status	String	REDEEMABLE	REDEEMABLE : the member has been rewarded with a freenight and can be used EXPIRED : the freenight has expired CANCELLED : the freenight was cancelled BLOCKED : the member has made a reservation using the freenight BOOKED : the reservation has been payed, processed and validated in the reservation system REDEEMED : the member stayed in the hotel and the freenight is effectively redeemed
cancellationOrigin	String	DIRECT_WEB	Only applies to freenights with status = "CANCELLED". the origin of the cancellation : HOTEL_CALLCENTER, DIRECT_WEB
cancellationReason	String	USER_WITHOUT_RECREDIT	Only applies to freenights with status = "CANCELLED". the reason of the cancellation : TECHNICAL, USER_WITHOUT_RECREDIT, USER_WITH_RECREDIT
cancellationNumber	String	0236	Only applies to freenights with status = "CANCELLED". The freenight's cancellation number
hotelName	String	PULLMAN ABIDJAN	Only applies to freenights with status = "REDEEMED". The hotel's name where the freenight was redeemed
hotelCode	String	5652	Only applies to freenights with status = "REDEEMED". The hotel's code where the freenight was redeemed
tarsFileNumber	String	DDLBHWRS	Only applies to freenights with status = "REDEEMED". The file number of the reservation in ACCOR's reservation system (TARS)

</loyalty.freenights.freenight>

</loyalty.freenights>

<loyalty.awardTypes>

allTypesAwardEligibility	String	ELIGIBLE	V3 Only. For V2, check loyalty.memberInfo.allTypesAwardEligibility IF the account is not locked and T&Cs are signed allTypesAwardEligibility = "ELIGIBLE" ELSE IF the account is locked : allTypesAwardEligibility = "MemberAccountIsLocked" ELSE, IF T&Cs aren't signed : allTypesAwardEligibility = "‘NotAcceptedTermsAndConditions’" BEWARE : this attribute will be moved to loyalty.awardTypes in V3.

<loyalty.awardTypes.awardType>       - List

type	String	SNU	The award's type in the loyalty system's codification (LEAH) For the moment, there are only SNU awards but this model anticipates other types of awards
awardTypeName	String	Suite Night Upgrade	The award's type name

<loyalty.awardTypes.awardType.awards>

<loyalty.awardTypes.awardType.awards.award>       - List

awardId	String	D1359782A-19-F2	The award's technical Id in the loyalty system (LEAH)
creationCause	String	SNU_26000	Indicates what triggered the creation of the award (points, nights, platinum card...)
creationDate	DateTime	2019-05-21T08:21:55Z	UTC time of the awards's creation in LEAH
updateDate	DateTime	2019-05-21T08:21:55Z	UTC time of the awards's last update in LEAH
expirationDate	Date	2020-12-31	The awards's expiration date
status	String	REDEEMABLE	REDEEMABLE : the member has been rewarded with an award and can be used EXPIRED : the award has expired CANCELLED : the award was cancelled BLOCKED : the member has made a reservation using the award BOOKED : the reservation has been payed, processed and validated in the reservation system REDEEMED : the member stayed in the hotel and the award is effectively redeemed
cancellationDate	DateTime	2019-05-21T08:21:55Z	The awards's cancellation date
cancellationReason	String	USER	The awards's cancellation reason
triggedDate	Date	2019-05-21	The date of the event that triggered the obtention of the award

<loyalty.awardTypes.awardType.awards.award.stayDetail>

ookingValueDate	Date	2019-04-02	The stayDetail only applies to awards with status BLOCKED, BOOKED and REDEEMED. Indicates the date of the booking
bookingCancellationDate	DateTime	2019-05-21T08:21:55Z	The stayDetail only applies to awards with status BLOCKED, BOOKED and REDEEMED. Indicates the cancellation date of the booking
bookingCancellationNumber	String	1356489	Booking cancellation number
roomNumber	String	681984148	Room number
checkInDate	Date	2019-03-31	The stay's chekin date
checkOutDate	Date	2019-04-03	The stay's checkout date
redemptionDate	Date	2019-04-03	When the award was redeemed
hotelCode	String	0356	The hotel's code where the award was redeemed
hotelName	String	IBIS BORDEAUX LAC	The hotel's name where the award was redeemed
redeemedLoginHL	String	JDUPONT	The login of the hotel employee who redeemed the award through the Hotel Link application
tarsBookingNumber	String	1402040511	The reservation number in ACCOR's reservation system (TARS)
tarsFileNumber	String	DDLBHWRS	The file number of the reservation in ACCOR's reservation system (TARS)

</loyalty.awardTypes.awardType.awards.award.stayDetail>

<loyalty.awardTypes.awardType.awards.award.repaymentDetail>

amountInCurrency	Int	17654	amout in local currency multiplied by 10^nbDecimalsCurrency
amountInEuro	Int	20000	amout in € multiplied by 100 (in cents)
currency	Int	USD	Currency used for repayment
nbDecimalsCurrency	Int	2	the number of decimals for the currency (2 for € for example)
refundDate	DateTime	2019-05-21T08:21:55Z	Date of the refund of the award to the hotel
refundRate	Int	3	Rate of the refund of the award to the hotel

</loyalty.awardTypes.awardType.awards.award.repaymentDetail>

</loyalty.awardTypes.awardType.awards.award>

</loyalty.awardTypes.awardType.awards>

statusPointsForNextAward	Int	12500	The number of status points the member needs to earn before getting a new award of this type.
nightsForNextAward	Int	15	The number of nights the member needs to do before getting a new award of this type.
numberOfAwards	Int	2	The number of awards of this type possessed by the member (regardless of their status)
numberOfRemainingAwards	Int	10	The number of awards of this type that can be earned. The maximum is 12, so this number should be equal to 12 - numberOfAwards

 </loyalty.awardTypes.awardType>

</loyalty.awardTypes>

<loyalty.subscribedBonuses>

<loyalty.subscribedBonuses.subscribedBonus>       - List

type	String	Standard Bonus	Introduction : A subscription to a bonus occurs when a member has been targeted by communication indicating that he can benefit from a bonus. The first step for the member is to subscribe to the bonus by clicking in the email's link except in the case of individual bonuses where the member is automatically subscribed without requiring an action. Then, if the member books and stays within the timeframe set by the bonus's rules, he will earn the bonus points (or nights) defined by the bonus. Bonuses typology : Standard Bonus : a bonus created by marketing teams for a specific event, targeting a specific segment Individual Bonus : a bonus that automatically targets pre-defined segments on an individual level (enroll anniversary, points expire in 1 month...) FastTrack: a bonus that credits members with nights by incrementing their nights counter, according to their loyalty card's tier level, which will allow them to upgrade sooner (fast track)
code	String	9455	The bonus technical Id in ACCOR's loyalty system (LEAH)
name	String	A667CLUBE0000010419	The bonus name in ACCOR's loyalty system (LEAH)
enrollmentDate	Date	2019-05-21	When the member subscribed to the bonus (explicitly or implicitly)
enrollmentDate	Date	2019-05-21	When the member subscribed to the bonus (explicitly or implicitly)

<loyalty.subscribedBonuses.subscribedBonus.informationBonus>

nohetoId	String	41473	The bonus's Id in ACCOR's legacy content management system NOHETO (marketing content for the bonus)
wiseId	String	008020	The bonus's Id in ACCOR's new content management system WISE (marketing content for the bonus)
individualBonusType	String	PREVENT_LOSS_OF_POINTS	Only applies to bonuses of type "Individual Bonus". Indicates the type of the individual bonus
limitedNumberOfUse	String	1	Only applies to bonuses of type "FastTrack". Indicates the number of times the bonus can be used in total (or for the member ? To be checked but my guess is total)
tarsKeys	String	3394,3110,3376,0525,3393;	A list of TARS keys, separated by commas, to which the bonus applies.

</loyalty.subscribedBonuses.subscribedBonus.informationBonus>

<loyalty.subscribedBonuses.subscribedBonus.criteriaBonus>

bookingBeginDate	Date	2015-08-04	The date after which the reservation needs to be made by the member in order to earn the bonus promise.
bookingEndDate	Date	2015-08-13	The date before which the reservation needs to be made by the member in order to earn the bonus promise.
stayBeginDate	Date	2015-08-04	The date after which the checkout needs to happen in order for the member to earn the bonus promise.
stayEndDate	Date	2015-08-13	The date before which the checkout needs to happen in order for the member to earn the bonus promise.
minTurnOverStay	Int	??	The minimum amount spent during the stay in order for the member to earn the bonus promise. No bonus in production with this type of criteria, but maybe one day.
stayMinNights	Int	2	The minimum amount of nights of the stay in order for the member to earn the bonus promise.

</loyalty.subscribedBonuses.subscribedBonus.criteriaBonus>

<loyalty.subscribedBonuses.subscribedBonus.promiseBonus>

nbPoints	Int	500	The bonus promises a fixed number of points, in addition to the points earned with the stay

<loyalty.subscribedBonuses.subscribedBonus.promiseBonus.nbNightsByProduct>

<loyalty.subscribedBonuses.subscribedBonus.promiseBonus.nbNightsByProduct.nightsForAProduct>       - List

productCode	Int	3081032	Only applies to bonuses of type "FastTrack". The loyalty card's product code to which the bonus promise (nbNights) applies
productLabel	String	Le Club AccorHotels Silver	Only applies to bonuses of type "FastTrack". The loyalty card's product name to which the bonus promise (nbNights) applies
nbNights	Int	3081032	Only applies to bonuses of type "FastTrack". The number of nights the member's night counter will be credited with, if he fulfills the bonus's conditions and for the card specified above FastTrack bonuses can be earned multiple times, 1 per tier level. A new stay must be made each time, fulfilling the bonus's conditions.

</loyalty.subscribedBonuses.subscribedBonus.promiseBonus.nbNightsByProduct.nightsForAProduct>

</loyalty.subscribedBonuses.subscribedBonus.promiseBonus.nbNightsByProduct>

nbPointsStay1	Int	100	Some bonuses can be used multiple times as long as they fulfill the bonus's conditions. Marketing teams can decide to increment the reward each time to incentivize the member (COME_BACK_MORE_OFTEN_AND_EARN_MORE) Here, the number of promised points for the 1rst stay, in addition to the points earned with the stay
nbPointsStay2	Int	200	The number of promised points for the 2nd stay, in addition to the points earned with the stay
nbPointsStay3	Int	200	The number of promised points for the 3rd stay, in addition to the points earned with the stay
nbPointsStay4	Int	200	The number of promised points for the 4th stay, in addition to the points earned with the stay
multiplyingPointsCoeff	String	3	The promised points will be calculated by multiplying the points earned with the stay by this coefficient.

</loyalty.subscribedBonuses.subscribedBonus.promiseBonus>

</loyalty.subscribedBonuses.subscribedBonus>

</loyalty.subscribedBonuses>

<loyalty.operations>

operationDate	DateTime	2019-03-25T01:18:36Z	The loyalty operation date
transactionDate	DateTime	2019-03-25T01:18:36Z	The date of the transaction that triggered the loyalty operation
description	String	Earn stay: ibis Schiphol Amsterdam Airport	English description of the operation (no translations available yet)
nightsCount	Int	12	Number of nights for the operation. For type Earn Stay, it's the stay's number of nights For type Earn Bonus, it's the number of nights given by the offer to accelerate the tiering process (Fast Track!)
points	Int	106	Number of reward points for the operation. Can be positive (earn) or negative (burn) Reward points are the points that can be spent on burn
statusPoints	Int	200	Number of status points for the operation. Can be positive (earn) or negative (burn) Status points are the points that are only used for the tiering process. Unless an exception is made in the future, only stays can give status points, and special types of courtesy operations.
type	String	EarnStay	the type of operation. List of types TBD EarnStay, EarnBonus, EarnCourtesy, EarnAccelerator, BurnVoucher.................. TBD (if you know who's writing the doc and I forgot and you need the info hit me on skype)
fileNumber	String	321654654	fileNumber of the stay. Applies to EarnStay (+BurnWithPoints? TBD...)
cancelled	Boolean	true	Indicates whether the operation has been cancelled or not
offerCode	String	FT343409852	The code of the offer that triggered the bonus operation. Can be used to retrace back to the bonus subscription or fasttrack that allowed a bonus operation for example.
offerName	String	New Year Fast Track	The name of the offer that triggered the bonus operation.

</loyalty.operations.operation>

</loyalty.operations>

</loyalty>

<connexions>

loginDate	Date	2015-04-16	The last time the contact logged on ACCOR's website
islastConnexion	Boolean	true	Always True. Welcome Connect only retrieves and exposes the last connexion date

</connexions>

<surveys>

<surveys.aggregates>       - List

code	String	CHECKOUT_AGG	Each time the customer fills in a new survey after a stay, he will give a global appreciation of the stay (see aggregates node within the survey list). This list represents the contact's global (averaged) appreciation of all his stays calculated by datalake. The code is the family for which the customer gave an appreciation Example : CHECKOUT_AGG => how did the customer appreciate the checkout process, in average of all his surveys
label	String	Check-out Experience Satisfaction	Label of the aggregate code in the desired language (default english)
value	String	3	answer of the customer - note out of 10 averaged for all surveys

</surveys.aggregates>

<surveys.survey>       - List

id	String	3ec962fd-9acb-4c4d-8465-6f7041bc95ba	survey id. This list contains all surveys filled after a stay
file	String	SURVEY_AGG_20191104153209.zip	the file sent by datalake to WCC where the survey comes from

<surveys.survey.questionAnswers>       - List

code	String	117	Code of the question in the survey referential managed by trust you and copied in WCC
label	String	Did you experience any problem(s) during your stay?	Label of the survey question in the desired language (default english)
answer	String	NO	answer of the customer - can be freetext,rating, date (20180518 07:42:30 = YYYYMMDD HH:MM:SS) or multiple choice.

</surveys.survey.questionAnswers>

<surveys.survey.aggregates>       - List

code	String	117	Code of the aggregate in the survey referential managed by trust you and copied in WCC. the aggregate is the survey is a list of questions that summarizes the guest's experience by rating specific experiences examples : SATISF_BRKFAST_AGG, SATISF_CHECKOUT_AGG, SATISF_LUNCHDINNER_AGG...
label	String	Stay Lunch & Dinner Experience Satisfaction	Label of the survey "aggregate" question in the desired language (default english)
value	String	9	answer of the customer - note out of 10 for the experience.

</surveys.survey.aggregates>

<surveys.survey.stayDetail>

hotelCode	String	8606	Hotel Code of the stay for which the customer filled in the survey. Extracted from survey answers for convenience
checkInDate	String	2017-07-14	checkInDate : YYYY-MM-DD. Extracted from survey answers for convenience
checkOutDate	String	2017-07-15	checkOutDate : YYYY-MM-DD. Extracted from survey answers for convenience

</surveys.survey.stayDetail>

</surveys.survey>

</surveys>

<wallets>

<wallets.wallet>       - List

id	String	xxx_2-RT0D56	id of the customer's wallet. Customers can add a payment card on AH.com that will be tokenized. This list contains only the wallets Ids and status information to allow consumers to know if the customer has a wallet. Information on the tokenized payment card(s) contained in the wallet can only be retrieved from the payment system (APSR), using the wallet's id
status	String	Active	Wallet's status
startUse	Date	2020-02-01	The day the wallet was activated
endUse	Date	2020-02-11	The day the wallet was deactivated
creationDate	DateTime	2020-02-11T19:06:00Z	UTC time of creation of the wallet
updateDate	DateTime	2020-02-11T19:06:00Z	UTC time of update of the wallet

</wallets.wallet>

</wallets>

<analytics>

<analytics.analytic>       - List

code	String	AGG_LASTSTAYBRAND	Code of the analytics that will be represented below
description	String	list of last stays in each brand where the traveler stayed. Model : key is the brand ; value is the checkInDate (YYYY-MM-DD)	Explanation of the content in key/value

<analytics.analytic.data>       - List

key	String	ADG	key value pair, different for each analytic.code, explained in analytic.description
value	String	2016-07-16	key value pair, different for each analytic.code, explained in analytic.description

</analytics.analytic.data>

</analytics.analytic>

</analytics>

<cookies>

<cookies.cookie>       - List

DateAcceptation	Date	2020-02-11	The date the customer accepted the terms and conditions for having an Accor account
TypeCookie	String	CGU / IB	AH account T&Cs or Ibis Business TOS
Version	DateTime	CGU_AH_11 | CGU_AH_10 | IB_AH_PROPERSO_10	The version of accepted T&Cs or TOS

</cookies.cookie>

</cookies>

<experiencesTracking>

<experiencesTracking.experienceTracking>       - List

hotelCode	String	0785	the list of experienceTracking contains 1 entry for each hotelCode where feedback was given on the customer by hotel staff through ACDC.

<experiencesTracking.experienceTracking.experienceTrackingContent>       - List

id	String	45de81c1-4603-4ca0-a145-eab7a42042d1	Technical Id : the list of experienceTrackingContent contains 1 entry for each feedback given on the customer by hotel staff through ACDC, for a given hotelCode
categoryCode	String	BAR	the category code for the experience tracking
reasonCode	String	NEG	the reason code for the experience tracking
compensationCode	String	EXT	the compensation code for the experience tracking
courtesyPoints	Int	3000	the courtesy points given to the member if there was a courtesy related to the issue beeing tracked
satisfactionCode	String	I	the satisfaction code for the experience tracking
comment	String	comment	the comment for the experience tracking
visibility	String	A | 0	A = visible; 0 = logical delete (not visible, deleted by hotel staff or admin)
languageCode	String	fr	the language code for the experience tracking
login	String	login	the login who entered the experience tracking
eventDate	Date	2020-01-10	the event Date when the experience occurred
checkOutDate	Date	2020-01-10	the checkOut Date when the experience occurred
creationDate	DateTime	2020-05-17T19:44:14.718Z	UTC creation date when the experience tracking was entered in the system
updateDate	DateTime	2020-05-17T19:44:14.718Z	UTC update date when the experience tracking was updated in the system for the last time

</experiencesTracking.experienceTracking.experienceTrackingContent>

</experiencesTracking.experienceTracking>

</experiencesTracking>

<tokenConcur>

profilerUrl	String	https://www.concursolutions.com/	the url to concur
profilerToken	String	0_7jEGd8O+k1/6z+7DwLcGP6ecE=	profiler Token
profilerTokenExpirationDate	DateTime	2021-05-13T14:55:30Z	profiler Token Expiration Date
profilerRefreshToken	String	0_M1vY62bO298sIpVbctXMdQaGmuYqh	profiler Refresh Token

</tokenConcur>