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Operational Services (24)

This section lists all services that are fully operational. Check the details below to confirm that everything is running smoothly.

Environment
REC
PROD

Operational

Maintenance

Incident

Notice

Enabled

Disabled
Manage
Notifications
Accommodations

Retrieve all the information you need about the accommodations in Accor properties.

Authentication

Authenticate your customer with our Authentication Hub.

Customer Information

Retrieve customer information as Firstname, Lastname, loyalty card ...

Customer Marketing Subscriptions

Subscribe contacts to one or several marketing communications

DAM Search Typology

Retrieve for a specific brand the list of available assets with specific typology under the AEM DAM.

F&B POS Interface v1

Connect your POS to our F&B Hub.

Facilities

Retrieve all the informations you need about the facilities in Accor properties.

Hotel events

Retrieve all the information you need about available options for a given hotel.

Hotel Interface

Send/Retrieve data to/from hotel tools : PMS, POS,...

Hotel inventory

This is the catalog API for hotel inventory information

Hotel options

Retrieve all the information you need about available options for a given hotel.

Hotel policies

Retrieve all descriptive information you need about a rate's policies for a given hotel.

Hotel rates

Retrieve all descriptive information you need about rates for a given hotel.

Hotel surroundings

Retrieve hotel surroundings information (for example transportation information).

Hotel taxes

Retrieve all the information you need about taxes for a given hotel .

Link Loyalty Cross Rewards Program

Link/Unlink a loyalty partner program with ALL loyalty program.

Loyalty Burn

Loyalty Burn Apis for Partners, Brands and FnB.

Loyalty Partner Enroll

The Loyalty Partner Enroll (V2) API allows you to enroll new members from external websites or apps (outside of Accor's network). This API is designed for partners.

Medias

Retrieve each media you need to illustrate Accor properties.

Payment interface (Payment Provider)

Connect your Payment Terminals Platform to our Payment connector.

Properties

Retrieve all the informations you need about the Accor properties.

Referential Loyalty Cards Threshold

Retrieve ALL Loyalty cards threshold referential.

Referential V2

Retrieve referential information you need for Accor properties.

Restaurants v2

Retrieve descriptive information for Accor restaurants.

About us

We are far more than a worldwide leader. We are 300,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,000 addresses.