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Operational Services (44)

This section lists all services that are fully operational. Check the details below to confirm that everything is running smoothly.

Environment
REC
PROD

Operational

Maintenance

Incident

Notice

Enabled

Disabled
Manage
Notifications
Accommodations

Retrieve all the information you need about the accommodations in Accor properties.

Asset Contracts

The Asset Contracts API exposes the contracts managed for Accor e-commerce assets.
It allows consumers to:

- **List contracts** that can be selected, with filters on contract number, workflow status and record type.
- **Retrieve a contract** by its contract number.
- **Create or update a contract** (upsert), so that contract data stays in sync with the source system.
- **Check service health** through a dedicated healthcheck endpoint.

This API is exposed through the Apigee proxy and is backed by the asset contracts backend service.

Asset Contracts
Authentication

Authenticate your customer with our Authentication Hub.

Brand Corner

the app should be able to consume the content of a brand in a given language and brandCode

Business Offers

Accor availability allows any partner to retrieve hotel offers.

Customer Information

Retrieve customer information as Firstname, Lastname, loyalty card ...

Customer Marketing Subscriptions
DAM Asset Search

Retrieve assets with metadata that matches you query parameters.

DAM Search Typology

Retrieve for a specific brand the list of available assets with specific typology under the AEM DAM.

Destination Breadcrumb

Centralized way to get the breadcrumb object for a destination (V2, middleware-based)

Ecommerce Attribution

API responsible for traffic attribution and qualification across web and mobile platforms.

It qualifies incoming ecommerce traffic using a referential of attribution levers and compares it with the
existing web and mobile attribution, to determine which marketing channel receives credit for customer conversions.

Emailing

Send email to your audience.

Facilities

Retrieve all the informations you need about the facilities in Accor properties.

Hotel events

Retrieve all the information you need about available options for a given hotel.

Hotel Interface

Send/Retrieve data to/from hotel tools : PMS, POS,...

Hotel inventory
Hotel options

Retrieve all the information you need about available options for a given hotel.

Hotel policies

Retrieve all descriptive information you need about a rate's policies for a given hotel.

Hotel rates

Retrieve all descriptive information you need about rates for a given hotel.

Hotel surroundings

Retrieve hotel surroundings information (for example transportation information).

Hotel taxes

Retrieve all the information you need about taxes for a given hotel .

Link Loyalty Cross Rewards Program

Link/Unlink a loyalty partner program with ALL loyalty program.

Loyalty Bulk Orders

Bulk order (AAB "All Accor Business") journey of the Accor loyalty platform,
published via the APIM Control Plane CI-v2.

Scope: a company administrator orders subscription cards for several
employees, for a single product (Explorer, ibis or Voyageur), settled by a
single aggregated payment.

This publication is independent from "Loyalty Subscription Plans Matrix"
(BasePath /loyalty/v1/subscription-plans): distinct functional domain,
distinct consumers, distinct security roles and independent lifecycle. Both
publications target the same backend host under different gateway paths.

Loyalty Burn

Loyalty Burn Apis for Partners, Brands, FnB, Hotels et Partners Experiences.

Loyalty FnB Earn

Loyalty FnB Earn Api

Loyalty Generic Partner Earn Points

Gain Accor Loyalty Points while converting miles/points on Partner platform.

Loyalty Partner Enroll

The Loyalty Partner Enroll (V2) API allows you to enroll new members from external websites or apps (outside of Accor's network). This API is designed for partners.

Loyalty Subscription Plans Matrix

Manage Accor loyalty subscription plans, published via the APIM Control
Plane CI-v2.

Scope: Subscription Plan Matrix - GET, POST, PATCH on /plans.
This publication coexists with the legacy CI-v1 proxy
Loyalty_Subscription_Plans_v1, exposed on /loyalty/v1/subscription.
Both target the same backend endpoints but under different gateway paths.

The X-Partner-Code header is injected automatically by the APIM gateway
from the calling App custom attribute partnerCode.

Medias

Retrieve each media you need to illustrate Accor properties.

Meetings and Events BFF

Back for front of the Meetings & Events website (GraphQL + REST upload endpoints)

Meetings and Events HUB Funnel

Meetings & Events Funnel product (funnel app). Exposes the GraphQL endpoint plus the REST surface (bookings, RFPs, ACRS group search, distribution, healthcheck, version) of the Meetings & Events HUB, a middleware consumed by several back ends (server to server), migrated from the shared Apigee proxy to Accor's APIM gateway. Authentication is unchanged: send your existing apikey in the apikey or x-api-key header.

Meetings and Events HUB Search

Meetings & Events Search product (server app). Exposes the GraphQL endpoint plus the REST surface (property search, referentials, webhooks, healthcheck, version) of the Meetings & Events HUB, a middleware consumed by several back ends (server to server), migrated from the shared Apigee proxy to Accor's APIM gateway. Authentication is unchanged: send your existing apikey in the apikey or x-api-key header.

Payment

Accor Payment New Generation Apis used by Accor consumers.

Payment interface (Payment Provider)

Connect your Payment Terminals Platform to our Payment connector.

private_publication_check

API for searching hotels and retrieving hotel information.

Properties

Retrieve all the informations you need about the Accor properties.

Referential Loyalty Cards Threshold

Retrieve ALL Loyalty cards threshold referential.

Referential V2

Retrieve referential information you need for Accor properties.

Restaurants v2

Retrieve descriptive information for Accor restaurants.

Travelpros LGO BFF for ME HUB

GraphQL BFF of the LGO (Leisure Online) front

Travelpros LOL BFF

GraphQL BFF of the LGO (Leisure Online) front

Travel_Concierge_Test_new

API for searching hotels and retrieving hotel information.

About us

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