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Partner Guide

OVERVIEW

 

This post is here to clarify the good practices for using the Portal : Account creation, Account login, Api Key creation, Go Live request.

 

CREATING AN ACCOUNT

 

As a Partner, you will have to create an account on the Portal by clicking here in order to access our APIs.

As an Accor employee, you don't have to create an account.

 

LOGIN TO THE PORTAL

 

As a Partner, you will have to login to the Portal by clicking "Login for external users".

As an Accor employee, you will have to login to the Portal by clicking "Login with IDP".

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ACCESSING AN API

 

Once connected, you can easily use any API in just a few steps.

Step 1 : Create a Single/Team App

  • If you are a single developer wishing to retrieve an API Key, you should create a Single App.

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  • If you are a group of developers wishing to retrieve an API Key and share it, you can create a Team App.

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Step 2 : Tick the needed APIs in the list

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Step 3 : Click the eye icon

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Step 4 : Retrieve your "API Key" for test environment

create app 3

 

Step 5 : Access the API by using your API Key on test environment

create app 4

 

GOING LIVE

 

 All the APIs provided on this API Portal are within the Accor Test environment.

It means that once you'll have finalized your development on Test environment , you'll need to request a "Test validation committee" (see section below) to validate your development and define whether security tests need to be performed on your platform. (security tests coud take up to 60 days to be performed)

Then, if everything is validated on Test environment, you'll need to request a "Prod validation committee" (see section below) to use Accor APIs in production.

  • The Prod validation committee will occur in the next 7 days following your request.
  • The Go live (production credentials,..) will occur 7 days after the Prod validation committee.

 

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Step 6 : Request a "Test Validation Committee"

 

You can use the contact form (here) to send us the requested information listed below.

  • Context of the APIs usage
  • Needed APIs
  • Sensitive data shared between Accor & Partner ? (list to be provided)
  • Confirm if there is a contract signed between Accor & Partner ? (sensitive data, type, usage, ...)
  • Estimation of volumes (API calls) (per hours, per day, per month)
  • Date for the go live

Then, we'll review your request and schedule a short committee review with you to go over the shared elements above.

Reminder : This committee is here to validate developments made by the partner and define whether security tests needs to be performed.

 

Step 7 : Request a "Prod Validation Committee"

 

You can use the contact form (here) to send us the requested information listed below.

  • Context of the APIs usage
  • Needed APIs
  • Sensitive data shared between Accor & Partner ? (list to be provided)
  • Confirm if there is a contract signed between Accor & Partner ? (sensitive data, type, usage, ...)
  • Estimation of volumes (API calls) (per hours, per day, per month)
  • Date for the go live

Then, we'll review your request and schedule a short committee review with you to go over the shared elements above.

Reminder : This committee is here to make sure that all Partners going live meet the Accor Requirements & Rules.

 

 

About us

We are far more than a worldwide leader. We are 300,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,000 addresses.

 

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Contact us

Need help ?
accor.openapi.support@accor.com  
 

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