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Customer & Loyalty

How to use it ?

5 Steps :

  1. Register on our portal with a username and an email address
  2. Create an App to get your API key
  3. Build your Product
  4. Validate the connection : Accor Loyalty Hub & Partner
  5. Go live

Why using it ?

Speed-up Business

You can quickly connect to our Loyalty Hub to benefit from our Loyalty Services.



You can play with our APIs in just a few steps, without filling out a ton of paperwork.


Enroll client

You can enroll a new client into the Accor Loyalty program.


Earn Points

Your clients can Earn points with the Accor Loyalty program.


Burn Points

Your clients can Burn points with the Accor Loyalty program.


Connect Loyalty Programs

You can connect your Loyalty Program to the Accor Loyalty Program.


Our APIs

Customer Information

  • Customer

Retrieve customer information as Firstname, Lastname, loyalty card ...


About us

We are far more than a worldwide leader. We are 300,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,000 addresses.